FAQ
1. How long does shipping take?
We offer the following shipping options:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): $0
- Free Standard Shipping (7–14 business days): $10
Delivery times may vary depending on your location.
2. Do you ship within the United States?
Yes, we currently ship across the United States.
3. When will my order be processed?
Orders are typically processed within 1–3 business days after payment confirmation.
4. Will I receive a tracking number?
Yes. Once your order is shipped, you will receive a tracking number via email.
5. Are your bowls safe for food use?
Yes, our bowls are made from food-safe materials suitable for everyday use.
6. Are your bowls microwave and dishwasher safe?
Many of our bowls are microwave and dishwasher safe. Please check the product description for specific details.
7. What if I receive a damaged or incorrect item?
Please contact us within 7 days of delivery, and we will assist you with a replacement or refund.
8. Do you accept returns or exchanges?
Yes, we accept returns or exchanges under certain conditions. Please contact our support team for assistance.
9. Do you offer discounts or promotions?
We occasionally run promotions. Stay tuned to our store for updates.
10. How can I contact customer support?
You can reach us via email anytime. We aim to respond within 24–48 hours.